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Exchanges and Refunds

If you are not entirely satisfied with your purchase, we're here to help.


Refunds

All products are sold “as is”.  You assume the responsibility for your purchase, and no refunds will be issued.

Exchanges

You may contact us within 7 days from the date you received your item if you wish to exchange it for a product of equal or lesser value.

If you choose to exchange your purchase for an item of lesser value, there will be no refund for the difference in price.

To be eligible for an exchange, your item must be unused and in the same condition that you received it.

Your item must also be in the original packaging and you need to have the receipt or proof of purchase.

Shipping

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us at campuslifestyle@uwc.ac.za

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